https://www.alliwava.com/pages/u58
Please try to reinstall windows 11 os.
If it need a new key ,please let us know, thanks.
Or contact the seller to replace it with a new one.
1. It is recommended to reinstall Windows 11 and download it from our official website (including all drivers).
2. Try laying the mini PC flat on the desktop (better for heat dissipation).
https://terabox.com/s/1YERcimcfae4zc1a3b09MDQ
https://terabox.com/s/1mqGRZvn_hk_ZSd-sDRgAVA
Please try to download and install these two drivers (wifi and bluetooth).
If it still doesn't work, it may not be compatible with your system.
1. Try using a different SSD to determine if there is a compatibility issue.
2. If it is an external hard drive, then it is advisable to add a power supply.