Reset when I watch a video streaming

[Rosty]

My U58 reset randomly when I am watching a video streaming with Firefox.

Plus I tried to install AMD adrenaline and the installation software says that the machine is not an AMD one.

I have uninstalled before the AMD settings app that are giving me an error.

Can you help me?

 

[Alliwava]

Can you provide some pictures and videos?
We analyze the causes.

 

[Alliwava]

1. Have you reinstalled the graphics drivers?
If yes, there may be a compatibility issue, please download the U58 driver from this link and install it.

U58 Drivers

2. After checking, the firefox browser is not perfect for AMD platform compatibility, it is recommended to use Google Chrome or Microsoft Edge browser.

 

[Rosty]

Hi

I am using the app in windows 11 of Disney plus and it restart every 5 minutes

This is the error.

PLus the driver adrenaline in AMD website do not recognize the mini PC as an AMD machine. So I cannot make any update.

 

[Alliwava]

1. Factory reset or reflash to install Win11.

https://www.alliwava.com/pages/u58

2. Connect to the Internet after entering the system desktop, and then enter the system to set the operating system to upgrade and update.
We tried to operate and it can play the Disney program normally.