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U58: Windows 11 Update struggles, WLAN-Controller not found

Tux2309

New member
Hello,
Yesterday I received my new U58. It started with the installation of Windows 11 Prof like expected. Everything went fine. The Installation was successful. But Windows Update stopped suddenly and did nothing. It seems to be frozen. I experienced 5 or more bluescreens during the investigations with MS support. Microsoft support asked me to install all new. So I downloaded Media Creation Tool and created a bootable USB-Stick. During the installation I inserted the hardware drivers, that I have found on your homepage. Installation and Updates were successful now, but WLAN is not found anymore.

I have installed Linux Mint too. With Linux everything is working very well. With Linux I am very happy on this device. But sometimes I need Windows.

What can I do to get WLAN working? If I try to install the drivers I get the answer "The best driver is already installed!"

kindly regards
Helmut
 

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Alliwava

Administrator
Staff member
The driver may fail to be installed.
Please provide the serial number on the back of the computer, thank you.
 

Tux2309

New member
The driver may fail to be installed.
Please provide the serial number on the back of the computer, thank you.
This is my serial number: A5800APR0006

Bluetooth did'nt work to. But today it does. The device manger cleared the alert for the bluetooth adapter.
WLAN-Adapter is still not recognized.
 

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